Four ways to reach us.
Pick the one you prefer.

Within one business day for emails and form submissions. Usually much faster — most within an hour during business hours. Phone calls are picked up live weekdays 9-6 AEST.

No. The first conversation is always free and without obligation. You only engage us if, after talking, you decide you want to. We are paid by lenders at settlement, not by you directly.

No minimum for home loans. For business finance, we work from about $50,000 in facility size upward. Below that, short-term products are usually more efficient for the borrower — we can point you to those even though we do not arrange them.

Yes. Self-employed, PAYG, inherited wealth, recent arrivals to Australia, past credit issues, blended family structures, SMSF, company and trust buyers — these are the situations we see most often. A broker is most valuable when the situation is complex.

Everything you send us is handled under the Privacy Act 1988. We only share your details with lenders you specifically authorise in writing, and only the specific information needed for that lender assessment. We do not sell data, ever.

We are happy to have a general conversation with no specific transaction in mind. Many of our best client relationships start that way — a question about borrowing capacity, or how a refinance might work, turns into ongoing advice across years.

Yes, by appointment. We regularly do calls before 9am and after 6pm for clients whose work makes business hours hard. Saturday morning appointments at the office are available.

Email [email protected] or call 1800 227 483 and ask for the compliance manager. We are members of AFCA (the Australian Financial Complaints Authority) and you can escalate to them directly if our internal resolution does not work for you.